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Remote
Support.
Please follow the instructions below for us to be able to connect your desktop via our partner Splashtop Streamer.
1.
You will need to download a small program onto your device to enable remote support. Please select your operating system from the below list.
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2.
Launch the downloaded program. It may be in your Downloads folder.
3.
Give the 9-digit number to your IT admin.
4.
When you want to end the support session, be sure to quit the program.
This ensures your computer cannot be remotely accessed any more until you download and run the program again.
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